ADMINISTRATIVE AGENT AND CUSTOMER SERVICE

Starting date: As soon as possible

Hourly rate / annual salary: To be discussed

Schedule: 35 hours a week (8:30 to 4:30 p.m.)

Okaply Industries is seeking for an administrative agent and customer service to fulfill a vacant position within our administrative and customer service team at our head-office in Oka. Our office is located only 25 minutes away from the North Shore of Montreal.

Job Description

Accounting and administration component (50%):
  • Reconciling receiving slips, purchase orders and supplier invoices
  • Calculate and record the cost of commodities
  • Check and record invoices in accounts payable
  • Prepare and carry out billing of orders shipped
  • Performs filing, answering phone calls and process mail
  • Other related duties or replacement

Customer service component (50%):
  • Work closely with the Sales Representative (Territory Ontario)
  • Processing customer orders under its responsibility
  • Respond to customer inquiries
  • Assist and support the production planning and delivery
  • Perform all related tasks related to sales (preparing samples, binders, make purchases)

Requirements
  • Essential - DEP / AEC or DEC in administration or administrative equivalent experience
  • Essential - Minimum 3 years relevant experience Essential - Bilingual French / English (spoken and written), knowledge of Spanish is an asset
  • Essential - Proficiency with Microsoft Office, especially Microsoft Excel
  • Essential - Basic training in accounting
  • Essential - Experience working on an accounting system or ERP

Specific requirements

Possess interpersonal skills selected for the office staff or demonstrate the potential for gain, namely:
  • Respect the ethics and values of the Company
  • Communication skills and be customer-oriented
  • Maintain good relationships with colleagues
  • Ability to negotiate
  • Self-reliance
  • Managing time
  • Ability to plan and organize
  • Act responsibly

We offer
  • Dynamic Work Environment
  • Program group insurance and fringe benefits competitive
  • Summer hours and holidays during the Christmas season

Interested candidates should send their resume to the following email address: cv@okaply.com
We will only contact the selected candidates. Thank you for your interest in filling this position.